Wordfast Anywhere misaligned TM _URGENT ISSUE

Forum: Wordfast support
Topic: Wordfast Anywhere misaligned TM _URGENT ISSUE
Poster: Clarisa Moraña

This is an urgent issue. My colleague is working in a 35.000 words file using Wordfast Anywhere. Her translation should have been delivered yesterday. She says, nevertheless, that the server has bugs, and errors, and that the translated segments do not match with the source segments, and that she has to retranslate everything.
At 4 am today, the server was down.
Yesterday, because of the bugs, she could not save her work, the display freezed and because of that, she reiniciated her computer. Wrong decision, her job was lost.

Any way to solve this issue? She says that all the translation memory is wrong, or lost. She is almost retranslating everything, but she has no time for retranslating 35.000 words right now.

Thanks

Clarisa