Forum: Wordfast support
Topic: Wordfast 5 not working due to Java error
Poster: Jean Lachaud
Post title: Did you contact the hotline again?
I recommend insisting. This is a users forum, even though, in my experience, Wf people do monitor it more or less regularly.
Me, I would send messages to the hotline until the issue is resolved.
In the meantime, have you uninstalled/reinstalled Wf?? Have you googled "Java was started but returned exit code = 1"? There are plenty of references to this error message, and they all point out to a Java issue (rather than a Wf issue). The Wf Wiki page you referred to deals only with Wf installation issues, which may or may not be your problem.
How about uninstalling, then re-installing Java, and then doing the same for Wf??
Topic: Wordfast 5 not working due to Java error
Poster: Jean Lachaud
Post title: Did you contact the hotline again?
I recommend insisting. This is a users forum, even though, in my experience, Wf people do monitor it more or less regularly.
Me, I would send messages to the hotline until the issue is resolved.
In the meantime, have you uninstalled/reinstalled Wf?? Have you googled "Java was started but returned exit code = 1"? There are plenty of references to this error message, and they all point out to a Java issue (rather than a Wf issue). The Wf Wiki page you referred to deals only with Wf installation issues, which may or may not be your problem.
How about uninstalling, then re-installing Java, and then doing the same for Wf??