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Wordfast Classic: keyboard shortcuts messed up

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Forum: Wordfast support
Topic: Wordfast Classic: keyboard shortcuts messed up
Poster: Tony M

I know this subject has been mentioned before in this and other forums, but none of the suggestions there seems to work for me — or else the instructions given were not detailed enough for me to follow ;-)

I am running an old version 5.xx of Wordfast Classic (which works just fine for me, please don't tell me I should upgrade!), which I have been using successfully for some years under Windows XP.

I have previously installed WFC on my newer laptop running Windows 7, and initially experienced problems because the Wordfast keyboard shortcuts were being hijacked by my graphics driver, causing the alarming 'upside down screen' and other symptoms; I did eventually manage to resolve that problem (though finding where I had to go to do it was quite a headache!).

However, I have now installed the same version of WFC onto my newer office computer, also running W7. I should mention too that I am still using Office XP.

I thought originally when I first tested it (in unlicensed 'demo' mode) it seemed OK (though I might be mistaken on that point), so satisfied it was going to be OK, I decided to license it on this, my second machine. At the same time, I decided to upgrade to a slightly more recent version, so I installed v 5.53 instead of v 5.51.

To my horror, many of the keyboard shortcuts seem messed up; this time I am not getting the inverted screen problem, but the Ctrl + Alt + arrow shortcuts to move between and then copy placeables don't work (but the menu buttons are fine). Moving between placeables (+ sideways arrows) seems unreliable, it often takes several key presses to make anything happen. Pasting (+ down arrow) is even worse: it closes the segment and moves me on to the next one, just as if I'd pressed Alt + down without pressing Ctrl as well.

I don't know if it's related, but I have also just recently noticed that the Num Lock seems to untoggle itself for no apparent reason at random times.

So, assuming that there might be some kind of problem with this untried v 5.53, I uninstalled it and went back to the known good v 5.51. Sadly, that failed to cure the problem :-(

Following a suggestion in another forum, I also deleted and re-created my Normal.dot template, but all to no avail.

One suggestion was to re-assign the Wordfast shortcuts, but that seems like a pretty drastic solution, and likely to cause me immense confusion when moving between computers.

I just can't understand what is going on? I have shut down all other applications, and surely if the W/f shortcut was being hijacked by Word itself, then I would see something happen in Word, and the shortcut would have no effect within W/f?

Please help, I've wasted my entire morning trying to sort this :-(

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