Forum: Wordfast support
Topic: Wordfast 3.2 issues
Poster: L. Larmo
Hi,
until now I've been very happy with Wordfast, but after installing v3.2.0 I've had some really strange problems. I'm using Windows XP, as also with the previous versions.
First of all for some reason I'm not able to use anymore a remote TM with which I've worked several times when doing previous jobs; I get an error notification which says:
"The following error occurred:
[***remote TM URL***]:
Failed to connect. Could not connect to TM server [***server name***] as [**user name**] (bad user (27))
Please note that this TM will be disabled."
The client downloaded their TM and sent it to me so that way the problem is "solved" in this case.
However, in the meanwhile other strange issues appeared. The job consists of various files and in some of the files, for no clear reason, when I reach a certain segment, the whole program stops and I have no other option than to close the program. At some point it started to seem to me that the glossary would be the problem and sure enough, when I disable the glossary, I can continue without problems, also with the segments that had blocked the program. The strange thing is that I've used the very same glossary also the other times when I've done this particular job.
I'd like to have some advice as not being able to use remote TMs and glossaries seems a bit strange to me...
Thanks in advance,
Laura
Topic: Wordfast 3.2 issues
Poster: L. Larmo
Hi,
until now I've been very happy with Wordfast, but after installing v3.2.0 I've had some really strange problems. I'm using Windows XP, as also with the previous versions.
First of all for some reason I'm not able to use anymore a remote TM with which I've worked several times when doing previous jobs; I get an error notification which says:
"The following error occurred:
[***remote TM URL***]:
Failed to connect. Could not connect to TM server [***server name***] as [**user name**] (bad user (27))
Please note that this TM will be disabled."
The client downloaded their TM and sent it to me so that way the problem is "solved" in this case.
However, in the meanwhile other strange issues appeared. The job consists of various files and in some of the files, for no clear reason, when I reach a certain segment, the whole program stops and I have no other option than to close the program. At some point it started to seem to me that the glossary would be the problem and sure enough, when I disable the glossary, I can continue without problems, also with the segments that had blocked the program. The strange thing is that I've used the very same glossary also the other times when I've done this particular job.
I'd like to have some advice as not being able to use remote TMs and glossaries seems a bit strange to me...
Thanks in advance,
Laura