Forum: Wordfast support
Topic: WF Pro (Mac OS) crashes/has stopped working
Poster: Luca Balestra
Hi,
Basically, as per the title, WF Pro (Mac OS) has simply stopped working!
When I open a file, I am now unable to edit it, and after a few clicks - for example, if I click to switch from the "Table" to the "Text" view - the editor screen goes blank (white) and I have no choice but to close the file, or the program will crash.
This seems to have happened after I attempted opening an Excel file with slightly unusual formatting.
Note that, when this happened, I was using version 3.1.3 of WFPro because I like it better than the newer ones/am used to it, but I have since updated to 3.4.2 and the problem was not resolved.
I have tried shutting down and restarting both WF Pro and my Macbook Air, to no avail.
I would appreciate any help asap.
Thank you in advance.
Edit: also, when I try editing/exporting my glossaries the following message comes up:
Could not open the editor: An exception was thrown during initialization
[Edited at 2014-12-11 05:07 GMT]
Topic: WF Pro (Mac OS) crashes/has stopped working
Poster: Luca Balestra
Hi,
Basically, as per the title, WF Pro (Mac OS) has simply stopped working!
When I open a file, I am now unable to edit it, and after a few clicks - for example, if I click to switch from the "Table" to the "Text" view - the editor screen goes blank (white) and I have no choice but to close the file, or the program will crash.
This seems to have happened after I attempted opening an Excel file with slightly unusual formatting.
Note that, when this happened, I was using version 3.1.3 of WFPro because I like it better than the newer ones/am used to it, but I have since updated to 3.4.2 and the problem was not resolved.
I have tried shutting down and restarting both WF Pro and my Macbook Air, to no avail.
I would appreciate any help asap.
Thank you in advance.
Edit: also, when I try editing/exporting my glossaries the following message comes up:
Could not open the editor: An exception was thrown during initialization
[Edited at 2014-12-11 05:07 GMT]